Senior Operations Manager

📋 Description

• Lead the day-to-day operations of credential and identity verification, including capacity and
• Set clear standards, goals and KPIs for Verify Ops across accuracy and compliance, speed and
• Lead, coach and develop a team of permanent and contingent workers, including workforce planning
• Develop, implement and continuously improve processes, standard operating procedures, quality
• Partner with Product, Engineering and other stakeholders to evolve our verification tooling
• Own operational readiness for new or changed verification products and flows, including