Flexport

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Senior Operations Manager

Added

8 days ago

Location

🇺🇸 Phillipsburg

Type

Full time

Salary

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Related skills

inventory management budgeting b2b kpis shipping

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Oversee daily fulfillment operations for D2C and B2B orders.
Lead 300+ associates and 10 salaried managers, focusing on hiring and coaching.
Drive productivity, quality, and customer satisfaction.
Set up distinct D2C vs B2B fulfillment flows and shipping requirements.
Monitor KPIs and drive continuous improvement; ensure safety compliance.

🎯 Requirements

Bachelor's degree in business, logistics, or related field.
Proven Site Leader or similar leadership in a large fulfillment center.
Strong knowledge of order processing, inventory, warehousing, and shipping.
Experience managing 300+ hourly and salaried staff.
Proficiency in data analysis and KPIs to drive performance.
Familiarity with WMS and safety regulations.

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