Senior Operations Manager, DC

📋 Description

• Lead daily operations across inbound receiving, put-away, picking, packing, shipping, and returns.
• Ensure consistent achievement of service level agreements (SLAs) for same-day and next-day order
• Monitor real-time performance and adjust labor and workflows to meet changing demands.
• Lead and develop Operations Managers, Area Managers, Supervisors, and frontline leaders.
• Drive strong safety performance and ensure compliance with all workplace safety standards.
• Coach leaders on performance management, engagement, and talent development.

🎯 Requirements

• Bachelor's degree in supply chain, Operations, Business, Engineering, or related field preferred.
• 5-8+ years of progressive operations leadership experience in e-commerce, fulfillment, or
• Experience leading large teams in a multi-shift environment.
• Strong execution in fast-paced, high-change environments.
• Data-driven mindset with strong analytical and problem-solving skills.
• Hands-on leadership style with the ability to coach and develop teams.