Senior Operations & Performance Supervisor

📋 Description

• Coordinate and follow up on assignments, management actions, client matters, and deadlines.
• Track engagements, owners, milestones, overdue items, and next actions.
• Follow up with managers and teams to drive timely closure.
• Identify and escalate delays, bottlenecks, capacity issues, and operational risks.
• Coordinate client follow-up for pending documents, approvals, and dependencies.
• Support billing and collection follow-up with management.

🎯 Requirements

• 5+ years of relevant experience, ideally within the 8–15 year range.
• Bachelor's degree in business, management, finance, accounting, engineering, information systems
• Experience coordinating multiple teams, clients, workstreams, and deadlines.
• Strong Excel, reporting, and operational tracking skills.
• Hands-on experience with ERP, CRM, workflow, or task-management systems.
• Experience improving a process, workflow, dashboard, system, or control.