Senior Partner Success Implementation Engineer

📋 Description

• Provide expert-level technical guidance, troubleshooting, and platform expertise to partner
• Lead complex technical implementations involving advanced configuration, integrations, deployment
• Manage high-visibility and escalated technical issues, driving timely resolution and maintaining
• Advocate for partner needs and product enhancements by collaborating with Product and Engineering
• Partner with Technical Account Managers and Partner Success Managers to assess technical maturity
• Guide the transition from implementation to steady-state support, ensuring clear handoffs and

🎯 Requirements

• 5–7 years of experience in implementation engineering, solutions engineering, technical support
• Strong ability to diagnose and resolve complex technical issues involving integrations, APIs
• Demonstrated experience leading technical projects, influencing stakeholders, and collaborating
• Excellent verbal and written communication skills, with the ability to explain complex technical
• Experience with expansion sales, customer development, account management, or similar
• Post-secondary diploma or degree in Engineering, Business, Commerce, or a comparable combination of

🎁 Benefits

• Flexible working arrangements with a remote work model.
• Home office reimbursement.
• Baby bonus and parental leave top-up.
• Competitive medical and dental coverage.
• Retirement savings program.
• Electric vehicle purchase incentive.