Senior Partner Success Manager

📋 Description

• Own the success, implementation, and growth of Benepass's strategic partner relationships.
• Serve as a senior post-sale owner for our partner ecosystem, helping partners implement unique
• Own the development of scalable implementation and onboarding practices across a variety of
• Define how Benepass brings new partners and partner-referred clients into the business, developing
• Develop partner success plans, communication cadences, regular check-ins, and business reviews.
• Understand each partner's business model, client base, goals, and operating needs.

🎯 Requirements

• 5+ years of experience in partnerships, customer success, account management, channel management
• Experience in employee benefits, HR technology, SaaS, fintech, benefits administration, or a
• Demonstrated success managing strategic external relationships and senior stakeholders.
• Strong experience leading implementations, onboarding programs, or complex cross-functional
• A track record of creating scalable processes, playbooks, templates, and operating practices.
• Commercial orientation, including the ability to identify and support expansion opportunities while

🎁 Benefits

• 95% coverage of medical, dental, and vision
• $250 WFH setup (one time)
• $500/year Learning & Development Benefit
• $150/month cell phone + internet
• $100/month Wellness
• $100/month Co-working and Commuter Benefit