Senior Private Equity Customer Success Manager

📋 Description

• Own and manage portfolios of PE firm customers.
• Drive adoption of Carta features with Sales.
• Lead renewal process and secure strategic outcomes.
• Develop product adoption roadmaps aligned to client goals.
• Collaborate with product, sales, legal, finance, marketing, and support.
• Strengthen relationships and expand customer engagement.

🎯 Requirements

• 5+ years of enterprise client-facing experience.
• Background in Private Equity or Venture Capital.
• Strong quantitative aptitude and data-driven selling.
• Proven track record in strategic account relationships.
• Diplomatic under pressure with excellent communication and negotiation.
• Proactive, organized, detail-oriented; cross-functional collaborator.

🎁 Benefits

• Equity for all full-time roles.
• Exceptional benefits package.
• Career growth across multiple levels and locations.