Senior Product Manager

📋 Description

• Owning the strategy and roadmap for Eliza's conversational surfaces: voice call handling, live
• Owning the conversational stack end to end: speech to text, the model and prompting layer, text to
• Owning evals as a first-class product surface: labelled call sets, automated scoring, regression
• Setting the quality bar for AI conversations and the measurement that proves it: containment
• Defining what we need to learn before we build, and choosing the fastest credible way to learn it
• Connecting product decisions to commercial outcomes: what Eliza does for a provider's occupancy

🎯 Requirements

• You've shipped LLM-powered products to real users.
• You're comfortable in the machinery: speech to text and text to speech, latency budgets, model
• You've shipped B2B SaaS products to businesses that are not software businesses, and you've enjoyed
• You've owned a product area independently, set its direction, and can explain the bets you didn't
• You get properly interested in operational detail.
• You're hypothesis-driven: you tackle value, usability, feasibility and viability risk before

🎁 Benefits

• 26 days holiday
• Generous EMI share scheme
• Hybrid office policy (minimum 2 core days per week)
• 5/5 employee review score on Glassdoor
• Outstanding company culture