Senior Product Manager

📋 Description

• Lead end-to-end service blueprinting and journey mapping across school districts, clinicians
• Conduct in-depth discovery with operational teams to understand existing practices, uncover
• Define user needs and Jobs-to-be-Done (JTBD), designing intuitive internal tools that reduce
• Architect effective human-and-technology workflows, determining when algorithmic automation is
• Own product strategy and delivery for clinician-to-referral matching, caseload allocation, schedule
• Evaluate build-versus-buy opportunities and lead integration strategies involving enterprise

🎯 Requirements

• At least 8 years of product management experience, with a proven track record of owning complex
• Strong discovery and analytical skills, including the ability to interview non-technical users
• Expertise in service design and blueprinting, including mapping customer-facing interactions
• Demonstrated experience designing end-to-end workflows and internal software experiences using
• Proven ability to design human-in-the-loop systems that combine algorithmic automation with human
• Experience making build-versus-buy decisions and integrating products with third-party enterprise

🎁 Benefits

• Annual base salary: $130,000–$160,000 USD, depending on relevant skills, experience
• Remote work: Remote-first working environment for US-based employees.
• Healthcare coverage: Medical insurance, including a high-deductible health plan with a generous
• Paid time off: 11 observed holidays, discretionary PTO for salaried employees, and 15 days of
• Retirement savings: 401(k) plan with a discretionary employer match.
• Home office support: $500 home office stipend.