Senior Product Manager, Customer Operations

📋 Description

• Shape product experiences to meet customer needs
• Own measurable customer outcomes with hands-on ownership
• Build fintech domain expertise for cross-functional partners
• Own and drive a roadmap, sequencing what gets built
• Collaborate across engineering, design, legal, and marketing
• Leverage AI to move from insight to production

🎯 Requirements

• 5+ years of product management for consumer-facing products
• Holistic consumer product sense: UX, experimentation, design
• Shipped products with measurable outcomes
• Deep customer insight from talking to customers and data
• Comfortable with analytics tools and experimentation frameworks (Snowflake, Sigma, Statsig)
• Clear communication with engineering, design, executives, and partners

🎁 Benefits

• Equity package
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered healthcare, including dependent coverage
• One Medical access and option to enroll in an FSA
• 20 weeks paid parental leave; 8 weeks for all new parents