Senior Product Manager, OX Retention & Expansion

📋 Description

• Retention and expansion growth across active orgs
• APV / ARR per Active Customer
• Cross-product adoption strategy for Organization Experience
• Retention/Expansion roadmap (6–12 months)
• Discovery pipeline (qualitative & quantitative)
• Identify churn signals and expansion opportunities

🎯 Requirements

• 5+ years in Product Management, B2B SaaS
• Senior+ scope and influence
• Analytical/problem-solving; root causes of adoption/churn
• Design and execute cross-functional growth initiatives
• Discovery: customer interviews, behavioral analysis, funnel analysis
• Lifecycle retention, activation, or expansion experience
• AI/ML-enabled products or data-driven personalization
• Fluent English (C1+)

🎁 Benefits

• Collaborative product team
• Clear product vision with customer feedback
• Flat structure: no politics
• Transparent company culture—revenue, growth, and what's next
• Equity options; long-term focus
• Remote working