Senior Product Manager, Switchboard

📋 Description

• Set the vision and roadmap for Switchboard, connecting customer needs and internal operational
• Work with engineering and site reliability engineering teams to improve the tools used to operate
• Improve the customer-facing console so customers can manage infrastructure settings, configure
• Talk directly with customers to understand their needs, explain product decisions, and use their
• Bring a strong user experience perspective to product decisions. Work hands-on with engineering to
• Explore opportunities to improve the tooling and experience for customers migrating from

🎯 Requirements

• Experience owning a product vision and roadmap and working with engineering to deliver improvements
• Technical understanding that helps you discuss infrastructure and operational tradeoffs with
• A strong focus on user experience, with experience making complex technical workflows easier to
• Clear communication and the ability and interest to work directly with customers. Experience with
• The ability to work independently, make sense of an evolving problem space, and prioritize across
• You may also bring experience with control planes, cloud management consoles, infrastructure

🎁 Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave