Senior Product Marketing Manager, Freshservice

📋 Description

• Own go-to-market strategy for Freshservice ITSM and ESM.
• Craft messaging and positioning that shows Freshservice value.
• Lead product launches from strategy to execution with cross-functional teams.
• Enable sales with messaging, competitive insights, and content.
• Shape market narrative with Analyst Relations on Gartner, Forrester, IDC.
• Measure launch performance and refine positioning and messaging.

🎯 Requirements

• 8+ years in product marketing for enterprise SaaS/software.
• End-to-end ownership of product launches.
• Excellent written and verbal communication; simplify ITSM/AI messaging.
• AI-forward marketer; curious about applying AI in PMM.
• Strong positioning instincts and differentiating messaging.
• Experience building sales enablement materials used by reps.

🎁 Benefits

• Equity + ESPP
• Flexible PTO and flexible spending
• Commuter benefits and wellness benefits
• Medical, dental, vision, disability and life insurances
• Adoption and parental leave benefits