Zscaler

5,001-10,000 employees
180 jobs posted

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Senior Product Support Engineer

Added

16 days ago

Location

🇯🇵 Tokyo

Type

Full time

Salary

Salary not provided

Related skills

http tcp/ip dns ldap smtp

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📋 Description

Provide phone and email support to debug complex security and network issues
Partner with Engineering to test or troubleshoot customer issues
Reproduce issues to verify problems and provide feedback to Eng/Ops

🎯 Requirements

4+ years of experience in technical support or related field
University degree in IT, Computer Science, or related field
Proficiency in troubleshooting, debugging, and working with customers

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

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