Senior Professional Services Consultant

📋 Description

• Lead large-scale implementation projects across incident management, signal intelligence, and
• Partner with customer stakeholders to design, configure, and optimize PagerDuty services
• Assess and prepare customer environments for AI adoption, including service structure, runbook
• Provide advanced consultation on integration and automation strategies leveraging APIs, plugins
• Facilitate in-depth discovery and advisory sessions with senior technical and business
• Develop reusable frameworks, templates, and accelerators that standardize delivery and improve

🎯 Requirements

• 7+ years of experience in senior-level roles within professional services, technical consulting
• Solid scripting abilities (Python, Go, JavaScript, Ruby, Powershell, etc.)
• Working knowledge of SQL, computer networking, Linux, REST APIs, and command-line interfaces (CLIs).
• Experience with Automation, CI/CD, DevOps, and Site Reliability Engineering (SRE) processes and
• Hands-on experience using AI coding and productivity tools in technical delivery work.
• Proven track record leading enterprise SaaS implementations and automation projects with minimal

🎁 Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*