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159 jobs posted

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Senior Professional Services Engineer

Added

9 days ago

Location

🌍 North America

Type

Full time

Salary

Salary not provided

Related skills

crm analytics programming database project management

📋 Description

Senior-level, customer-facing engineering for NiCE products
Configure NiCE products per best practices and client needs
Coordinate inter-department activities and track time/status
Mentor junior staff and lead engagements to success
Deliver consultative solutions to public and private sector clients

🎯 Requirements

Senior-level technical configuration and programming as needed
Experience with contact centers, CRM, and analytics
Project leadership and end-to-end lifecycle management
Translate business needs into technical solutions
Maintain currency in leading contact center technologies
Strong communication bridging technical and business teams

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