Senior Program Manager, Training Partnerships & Operations

📋 Description

• Own design, execution, and continuous improvement of Snowflake's Authorized Training Partner (ATP)
• Scale certified partner/instructor network across markets; protect brand and learner experience.
• DRI for training partner program success metrics; design operating model and quality standards.
• Initial focus on learning ops; later shift to partner program ownership and growth.
• Collaborate with regional GTM and Education Ops teams to align activations and workflows.
• Measure program metrics: delivery volume, learner outcomes, NPS, content adoption, business impact.

🎯 Requirements

• 4+ years in Program Management, Partner Operations, or Education Operations in a high-growth
• Experience designing/launching partner programs or channel enablement from scratch.
• Proven DRI for cross-functional programs with measurable business outcomes.
• Strong decision-making, stakeholder management, and process design skills.
• Willingness to travel ~25% for onboarding, activations, and collaboration.
• Preferred: experience in Education/Enablement at cloud/enterprise software; SQL and BI tool

🎁 Benefits

• Global impact building education reach across underserved regions.
• Opportunity to scale programs and influence cross-functional teams.
• Competitive compensation and benefits package.