Senior Project Manager, Professional Services

📋 Description

• End-to-End Delivery: Lead engagements from kickoff to closeout.
• Governance & Operations: Establish governance, planning, RAID, and reporting.
• Consultative Partnership: Advise customers on objectives and value.
• Stakeholder Management: Align cross-functional teams and stakeholders.
• Commercial & Delivery Health: Balance outcomes with financial discipline.
• AI Integration: Identify AI use cases and drive value.

🎯 Requirements

• Experience: 8+ years leading complex customer-facing projects in SaaS/PS
• Execution & Governance: Delivery fundamentals and tools (Jira, Smartsheet)
• Communication & Influence: Influence cross-functional teams; executive presence
• Business Acumen: Understand PS economics and engagement health
• AI Fluency: Practical enterprise AI understanding; identify AI use cases
• Adaptability: Agile and structured delivery in ambiguous environments

🎁 Benefits

• Equity and employee stock purchase program
• Flexible paid time off
• 20 weeks fully-paid parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling