BETSOL

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Senior QA Engineer – Functional System Testing 6 Contact Center Domain

Added

8 hours ago

Location

🇮🇳 Pune

Type

Full time

Salary

Salary not provided

Related skills

sql nosql rest api functional testing system testing

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📋 Description

Design and execute functional, system, integration, and end-to-end tests.
Validate real-world customer journeys across multi-system integrations.
Perform advanced exploratory testing to uncover hidden defects.
Validate APIs, data flows, backend processing, and data integrity.
Collaborate with Product, Development, DevOps, and Architecture teams.
Create high-quality defect reports with root-cause analysis.

🎯 Requirements

Functional, System, Integration, and End-to-End testing expertise.
Knowledge of contact center workflows and enterprise communications.
Hands-on testing of distributed cloud apps and microservices.
Excellent exploratory testing with analytical mindset.
Experience designing test matrices and permutations.
Debugging skills using logs, APIs, databases, and monitoring tools.

🎁 Benefits

Flexible hybrid work options.
Employee-centric culture with learning and growth opportunities.
Exposure to cloud-native CCaaS platform in a global team.

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