Senior Renewals Manager

📋 Description

• Lead end-to-end renewal strategy for high-ARR, multi-product or multi-year accounts.
• Own complex pricing, concession, and restructuring discussions.
• Act as escalation point for stalled or high-risk renewals.
• Partner with CS leadership to align value delivery to renewal outcomes.
• Provide structured feedback to RevOps and Product on churn drivers.
• Maintain accurate forecasts for complex renewal portfolios.

🎯 Requirements

• 6+ years in Renewals, Account Management, or Customer Success.
• Demonstrated success closing complex SaaS renewals.
• Strong negotiation and executive communication skills.
• Proven ability to manage ambiguity and competing priorities.
• Deep understanding of SaaS pricing, packaging, and procurement.
• Strong forecasting and risk management discipline.

🎁 Benefits

• Comprehensive benefits including fully covered medical premiums.
• Flexible PTO, 401(k), dental and vision coverage.
• Remote work options.
• $10,000 lifetime fertility stipend.
• Access to coworking spaces globally.
• Recharge Holidays - a long weekend each quarter.