Senior Renewals Specialist

📋 Description

• Own and execute high-touch renewals that influence GRR and NRR.
• Lead end-to-end renewals, secure on-time renewals, and identify expansions.
• Manage renewal portfolios with deep understanding of goals and stakeholders.
• Collaborate with Sales, CS, Support, Finance, and Product to protect contract value.
• Identify risk indicators early and drive remediation to reduce churn.
• Drive renewal and growth by engaging champions and economic buyers.

🎯 Requirements

• Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
• 3+ years in renewals, account management, or quota-carrying roles in B2B SaaS/enterprise software.
• Proven renewals ownership with GRR/NRR, on-time renewals, churn prevention, and forecast accuracy.
• Strong understanding of subscription contracts, pricing models, and value-based negotiations.
• Comfortable leading multi-stakeholder conversations and cross-functional initiatives.
• Excellent English communication skills.

🎁 Benefits

• Health, dental, and vision insurance for full-time employees.
• Group Life Insurance plus Voluntary Life for dependents.
• 401(k) with company match up to 6%.
• Paid holidays and 4 weeks of PTO; increases over time.
• Hybrid work model with flexibility; tuition and development support.