Senior Renewals Specialist (Thai Speaking)

📋 Description

• Project manage the renewal experience in close partnership with assigned Customer Success Manager
• Retain and increase subscription revenue in existing customer accounts by positioning packages and
• Migrate existing customers from legacy plans onto new packaging and licensing models
• Proactively identify lengthier renewal scenarios and maintain high on-time renewal rate
• Update renewal forecast on a weekly basis and report up to management
• Create client proposals and contracts for all existing customer renewals

🎯 Requirements

• Bachelor’s degree in marketing, Sales, Finance or related field
• Minimum of 10 years’ experience in renewals, sales or account management in Enterprise Segment
• Strong communication skills with working proficiency in both English and Thai languages.
• Comfortable with negotiation and having conversations with procurement departments
• High confidence in managing customer quoting, contracts, and terms
• Strong customer-facing acumen and communication skills