Senior Research Director, Customer Success

📋 Description

• Build and maintain strong client relationships.
• Balance client needs with budgets and timelines.
• Guide project from questionnaire design to results.
• Provide input on research design and proposals.
• Demonstrate thought leadership and best practices.
• Mentor junior staff and support workload balance.

🎯 Requirements

• 5-7 years brand and ad tracking experience.
• Bachelor’s degree in business, math, or sciences (or equivalent).
• Excellent presentation skills.
• Proven client focus; identify selling opportunities.
• Leadership and team management experience.
• Passion for brand and advertising research.

🎁 Benefits

• Flexible working environment.
• Health insurance.
• Industry-leading parental leave.
• Life insurance.
• Education support.
• Volunteer time off.