Senior Revenue Operations Manager, Global Commercial Expansion

📋 Description

• Serve as the VP's operational partner to hit revenue and retention targets.
• Use data analysis and stakeholder interviews to surface opportunities.
• Translate goals into clear operating plans and roadmaps.
• Lead pipeline reviews and forecast cadence for accountability.
• Improve visibility to support post-sales expansion in mid-market.
• Design scalable, data-driven processes for growth.

🎯 Requirements

• 4+ years in revenue, sales, or GTM operations; 2+ years post-sales.
• Experience supporting a SaaS commercial or mid-market org.
• Fluency in NRR, expansion ARR, churn metrics and cohort analysis.
• Entrepreneurial, data-driven; owns cross-functional initiatives.
• Strategic thinker; able to structure ambiguous problems.
• Trusted advisor to senior leaders across Marketing, Sales, Finance.
• Proficient with Salesforce, Gainsight, Looker/Tableau; SQL a plus.
• Strong analytics with Excel/BI tools; translate data into actions.

🎁 Benefits

• 100% employer-paid medical insurance
• Generous PTO, sick time, parental leave, holidays, volunteer days
• RSU stock grants
• Professional development opportunities
• Virtual happy hours, free snacks, team-building activities
• Monthly cell phone stipend
• Mental health support platform access