Senior Revenue Operations Manager, Global Commercial Expansion

📋 Description

• Partner with VP of Commercial Expansion to translate goals into operating plans.
• Identify challenges/opportunities via data, interviews, and process reviews; propose solutions.
• Execute solutions and measure impact.
• Lead pipeline reviews and forecast calls to ensure GTM accountability.
• Ensure post-sales systems meet needs by providing design requirements to central systems.
• Identify AI opportunities to drive revenue and reduce churn.

🎯 Requirements

• 4+ years in revenue, sales, or GTM ops; 2+ in post-sales/renewals.
• Experience supporting a SaaS mid-market sales org; consumption-based preferred.
• Fluent in SaaS expansion/retention metrics (NRR, ARR, churn); product data helps.
• Entrepreneurial, data-driven; owns initiatives and cross-functional work.
• Strategic thinker; structures ambiguity; balances creativity and practicality.
• Trusted advisor to senior leaders; proficient with Salesforce, Gainsight, Looker.

🎁 Benefits

• 100% employer-paid medical insurance.
• Generous PTO, sick time, parental leave, holidays, volunteer days off.
• RSU stock grants.
• Professional development and training opportunities
• Company virtual happy hours, free food, and team-building activities
• Monthly cell phone stipend