Senior Revenue Systems Specialist

📋 Description

• Own and build solutions in Salesforce, including data model design, declarative automation
• Administer our post-sale platforms, including Gainsight and Accord, alongside our Customer Success
• Own integrations between Salesforce, Gainsight, and the rest of the stack, standing up new ones
• Partner with Sales, Customer Success, and Customer Marketing on their requests, working out whether
• Lead platform migration and consolidation work as our tech stack changes, from evaluation and
• Hold a point of view on where the stack should go, surfacing the opportunities and the risks in our

🎯 Requirements

• Several years in revenue operations, customer success operations, business systems, or platform
• B2B SaaS experience.
• Deep hands-on Salesforce administration experience: data model design, declarative automation
• Hands-on ownership of Gainsight or a comparable post-sale platform (e.g., Totango, ChurnZero
• Experience standing up integrations without support, and a record of eliminating recurring failures
• Experience owning a platform migration or consolidation end to end, including the data movement.

🎁 Benefits

• Medical, dental, and vision insurance
• Basic life insurance
• Mental health resources
• Financial wellness benefits
• Fully paid parental leave program
• Short-term and long-term disability coverage (US-based employees)