Senior Sales Operations Analyst

📋 Description

• Lead resolution of complex, ambiguous, and high-impact Sales issues, including large account or
• Triage systemic issues and emerging patterns; assess business impact, determine appropriate
• Serve as a subject matter expert for Salesforce Sales Cloud, Service Cloud, and CPQ processes
• Lead operational change management for new products, system releases, policy updates, and process
• Design and maintain scalable processes, controls, playbooks, and exception documentation that make
• Identify opportunities to eliminate manual work through process standardization, automation, and

🎯 Requirements

• 5 years of experience in Sales Operations or Analyst function.
• 3+ years of experience using Salesforce or other CRM software to develop business solutions
• Proficient in GSuite applications.
• Experience with bulk data management tools such as G-Connector and Salesforce Data Loader
• Proven ability to leverage analytical and problem-solving skills in a fast-paced environment.
• Detail-oriented individual with the ability to quickly ramp up on new projects, the needs of the