Senior Salesforce Administrator (Hybrid)

📋 Description

• Own full Service Cloud admin: case mgmt, queues, Omni-Channel, macros.
• First responder for Salesforce requests: users, profiles, layouts, dashboards.
• Triage RevOps queue in Linear: intake, routing, resolution; escalate.
• Build declarative automation: Flows, validation rules, approvals.
• Maintain data hygiene: deduping, imports, mass updates, quality checks.
• Support GTM integrations touching Salesforce (Talkdesk, Calendly).

🎯 Requirements

• 3+ years of Salesforce admin experience (customer support focus).
• Salesforce Admin cert required; Service Cloud Consultant cert preferred.
• Strong Service Cloud expertise: case mgmt, queues, Omni-Channel.
• Declarative skills: Flows, validation rules, security/sharing.
• Experience with Linear/Jira or similar, high-volume queue mgmt.
• Familiarity with GTM tools that integrate with Salesforce (Talkdesk, Calendly).

🎁 Benefits

• Stock options + 401(k) with 4% match.
• Healthcare: medical, dental, and vision coverage.
• Flexible PTO + company holidays.
• AI tools access to accelerate work.
• Up to 12 weeks paid parental leave.
• Work From Anywhere Month + meeting-free weeks.