Senior Scaled Customer Education Specialist

📋 Description

• Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through
• Design new, innovative experiences tying together physical and digital assets to live sessions
• Produce new and leverage existing training materials in accordance with team standards and brand
• Proactively leverage in-house and external tools and platforms to optimize the training you deliver
• Demonstrate expertise across the Samsara platform and show confidence in fielding a wide range of
• Manage all live session logistics, including training registration, session delivery, Q&A

🎯 Requirements

• Excellent communication, presentation, and facilitation skills. You make complex platform concepts
• Demonstrated experience delivering at-scale programs and live webinars or vILT to external
• Excellent interpersonal skills. You're dynamic and enthusiastic, and you connect well with people
• Ability to build digital learning assets when needed, e.g., video tutorials, job aids, and
• A working grasp of instructional design: you structure content around clear learning objectives and
• Self-directed and analytical. You can teach yourself new products and tools quickly and assess what

🎁 Benefits

• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans
• Performance-based bonus/variable pay and equity (for eligible roles)