Senior Scheduler - West Coast

📋 Description

• Manage complex scheduling and rescheduling requests with changing priorities.
• Coordinate depositions and related services with client preferences and requirements.
• Deliver a high-touch, client-focused experience to internal teams.
• Monitor and triage requests through Zendesk, routing to the appropriate team.
• Handle challenging client interactions professionally; escalate when needed.
• Partner with Scheduling Manager to obtain and maintain service agreements.

🎯 Requirements

• At least 1 year of admin, coordination, or operational support experience.
• Strong tech proficiency; Google Workspace and Slack preferred.
• Excellent written and verbal communication; client-oriented style.
• Attention to detail; ability to follow highly detailed processes.
• Strong organizational, prioritization, and time-management skills.
• Ability to learn new systems quickly and adapt to changing workflows.

🎁 Benefits

• Hourly compensation: $28–$32 per hour.
• Health, vision, and dental coverage: company-sponsored plans for employees and dependents.
• Wellness and mental health benefits for employees and families.
• Flexible paid time off for work-life balance.
• Equity opportunities in the company’s long-term success.
• Remote work: Fully remote within the United States.