Senior Service Delivery Manager - Large Market

📋 Description

• Lead high-quality client implementations and ongoing service delivery.
• Serve as strategic and operational partner to clients.
• Own complex configuration and service delivery tasks.
• Drive continuous improvement across processes, systems, and outcomes.
• Coordinate cross-functional teams to meet client deliverables.
• Willingness to travel up to 10% as needed.

🎯 Requirements

• Bachelor’s degree or equivalent.
• 6+ years in benefits administration and client service.
• 3+ years of project management for complex initiatives.
• Experience with benefits platforms/HRIS.
• Strong technical aptitude; manage complex system configurations.
• Excellent written and verbal communication; stakeholder management.

🎁 Benefits

• Comprehensive Health Benefits
• Competitive Compensation
• Remote first, Office friendly environment
• Retirement Savings Plans
• Professional Development
• Employee Wellbeing Initiatives