Senior Service Manager - The Chase Apartment Homes

📋 Description

• Lead and develop a team of 3 direct reports
• Provide exemplary service to residents and team members
• Manage all aspects of property maintenance which includes vendor relationships, service staff
• Communicate property maintenance and capital needs to management and ensure maintenance and capital
• Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and
• Manage budget efficiently to maximize return on investment while maintaining highest level of

🎯 Requirements

• At least 5 years of experience with technical maintenance and facilities management ideally in
• 3-5 years of experience leading a team of people in customer service, and asset maintenance
• A reliable mode of transportation
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
• Ability to read, write, and speak English

🎁 Benefits

• Expected pay rate of $126,000 annually + 15% target bonus opportunity
• Monthly Customer Service Satisfaction Bonuses up to $250 per month and renewal split bonuses
• An Apartment Benefit option is available to live on-site at the community you are working. The
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability
• 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions