Senior ServiceNow Requirements Specialist

📋 Description

• Facilitate discussions with customer mission owners and product owners to identify operational
• Lead requirements gathering and translate stakeholder needs into well-defined user stories, epics
• Work closely with customers and program teams to ensure requirements are clearly documented and
• Demonstrate knowledge of ServiceNow configuration, including user and group management, catalog
• Apply ServiceNow expertise across Platform, ITSM+, Hardware Asset Management (HAM), and Workplace
• Develop and maintain the Software Requirements Document, including detailed functional and

🎯 Requirements

• At least 7 years of experience working with the ServiceNow platform, including configuration
• At least 7 years of experience as a Requirements Specialist supporting an Agile Development Program.
• Mandatory experience in the ServiceNow agile development domain.
• Strong understanding of ServiceNow configuration capabilities, best practices, and evolving
• Experience with ServiceNow Hardware Asset Management (HAM) and/or Workplace Service Delivery (WSD)
• Current ServiceNow Certified System Administrator (CSA) certification required.

🎁 Benefits

• Highly competitive salary.
• Medical, dental, and vision insurance, with 95% of employee coverage paid by the employer.
• Life insurance, short-term disability, and long-term disability coverage, fully paid for employees.
• 401(k) retirement plan with company matching contributions.
• Flexible Spending Account (FSA) options for healthcare and dependent care.
• 11 standard paid holidays.