Senior Site Reliability Engineer, Observability

📋 Description

• Design and implement NR monitoring, alerts, and dashboards across Azure/AWS.
• Define SLOs/SLIs and error budgets; coach teams on reliability.
• Lead alert noise reduction; tune thresholds; actionable alerts only.
• Terraform IaC for observability resources; enforce governance.
• Support incident management: MTTR/MTTD tracking and postmortems.
• Collaborate with teams to raise observability maturity and practices.

🎯 Requirements

• 7+ years in SRE/DevOps with an observability focus.
• Expert in New Relic APM/Infra/Logs/Synthetics; NRQL.
• Strong logging, metrics (RED/USE), tracing; dashboards and alerts.
• Terraform IaC for cloud monitoring; governance patterns.
• PowerShell scripting; Windows-heavy environments; Azure DevOps; Octopus Deploy.
• Incident management platforms (Incident.IO, PagerDuty, OpsGenie).

🎁 Benefits

• Competitive benefits covering physical and mental healthcare.
• Generous vacation, parental leave, and family planning benefits.
• Wellness reimbursement and weekly onsite/virtual programs.
• R&R days to rest and recharge.
• Catered lunches and fully stocked kitchens.
• Employee giving match and mobile phone stipend.