Senior Site Reliability Engineer (SRE)

📋 Description

• Lead efforts to improve reliability, scalability, and performance across critical services
• Define and implement SLIs/SLOs and error budgets to guide engineering priorities
• Design and develop observability systems (metrics, logging, tracing, alerting)
• Lead complex incident response, acting as incident commander when needed
• Identify and eliminate toil through automation, tooling, and improved workflows
• Partner with product and platform teams on architecture decisions and production readiness

🎯 Requirements

• Must be a South Korean citizen or reside in South Korea with a valid work visa
• 6-10+ years of experience in SRE, infrastructure, or backend systems engineering
• Demonstrated experience owning reliability outcomes for complex, distributed systems
• Strong experience with cloud infrastructure (AWS, GCP, or Azure) and production-scale systems
• Deep understanding of observability, incident management, and system performance
• Proficiency in at least one programming language (Go, Python, Java) with a focus on automation

🎁 Benefits

• Impactful work: shaping the future of customer experience
• Dynamic culture: collaborative, inclusive team with big ideas
• Comprehensive benefits: medical, dental, vision, 401(k), wellness