Senior Site Reliability Engineer – Telephony & Communications Platform (AWS)

📋 Description

• Own platform reliability, availability, and performance.
• Build AWS infrastructure using Terraform and Infrastructure as Code.
• Develop CI/CD pipelines, monitoring, and automation.
• Define SLOs, SLIs, and error budgets.
• Lead incident response and continuous reliability improvements.
• Mentor engineers and participate in a 24/7 on-call rotation.

🎯 Requirements

• 8+ years in Software Engineering, Infrastructure, or Operations.
• 4+ years of Site Reliability Engineering experience.
• Strong AWS experience (EC2, ECS/EKS, VPC, Route 53, IAM, Lambda, S3, CloudWatch).
• Expertise with Terraform, CI/CD, observability, automation, and scripting (Python, Bash, or PowerShell).
• Experience supporting highly available, low-latency production systems.
• Ability to mentor engineers and participate in an on-call rotation.

🎁 Benefits

• Competitive compensation and benefits package
• Opportunity to learn from a dedicated leadership team
• Dynamic, rapidly growing company, focused on helping organizations thrive
• 100% remote work environment for engineers
• Hackathons for innovation