Senior Social Media & Content Associate

📋 Description

• Develop, own, refine social media strategy aligned with objectives, calendars, and brand guidelines.
• Create content to drive organic follower growth and brand relevance across platforms.
• Own the full creative process: ideation to posting; design, shoot, and edit short-form video.
• Maintain a fresh brand voice across channels to appeal to the next generation.
• Act as real-time bridge between consumers, Care, and technical teams during incidents and communications.
• Monitor and analyze social metrics; translate data into actionable strategy for stakeholders.

🎯 Requirements

• 4+ years managing social media for consumer brands or agencies.
• Deep understanding of Instagram, Facebook, TikTok, and Twitter (X).
• Proficient with CapCut, Adobe Creative Suite, or Figma.
• Strong brand voice with ability to evolve while staying true to identity.
• Proficient in social analytics tools and translating data to strategy.
• Comfortable partnering with Care, marketing, and technical teams.
• Excellent written and verbal communication under pressure.
• Self-starter with ownership; thrives in ambiguity.

🎁 Benefits

• Medical, dental, and vision coverage.
• Flexible time off.
• 401(k) match.
• Employee Stock Purchase Program.
• Denver office perks: paid parking, snacks, and occasional meals.
• Collaborative culture and growth opportunities.