Senior Software Engineer

📋 Description

• Serve on the engineering front line in Unthread, our Slack aggregation and workflow layer, for key
• Answer technical questions by reading the code, tracing behavior, inspecting production signals
• Diagnose and fix bugs, then validate the outcome with the customer.
• Design and implement product or platform features when doing so is the fastest, highest-quality way
• Act as the engineering point of contact for urgent issues in key customer accounts’ Slack channels
• Represent engineering in customer office hours and, for selected accounts, recurring weekly

🎯 Requirements

• Strong software engineering experience and the ability to contribute production-quality code in a
• A generalist mindset with meaningful depth in backend, distributed systems, infrastructure, data
• Excellent debugging instincts: you can move from an imprecise report to a reproducible problem
• Comfort operating in production, using logs, traces, metrics, and code to reason about system
• Bias toward action without sacrificing engineering quality; you know when to make the contained
• Clear, empathetic communication with both deeply technical and non-technical stakeholders.

🎁 Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter
• Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility
• Mental health and wellness benefits including no cost employee access to Modern Health coaching