Senior Software Engineer - Conversational AI (Python)

📋 Description

• Design, build, and ship the core of our agentic voice AI framework, from conversation orchestration
• Build and evolve the harness controls (guardrails, grounding, policy checks, evaluation) that make
• Work on latency end to end: profile, measure, and optimize every stage of the real-time voice
• Help unify our runtime architecture and remove configuration friction so new banking use cases can
• Keep our existing production systems stable and reliable while we build what comes next.
• Work with product, design, and engineering teams across Europe and Vancouver to turn ambiguous

🎯 Requirements

• AI Systems Experience: built production AI systems, understands LLM architecture (prompting
• Architecture & Technical Judgment: own design of complex components, make sound tradeoffs, spot
• Excellent: Trusted, Fast Delivery: ship fast without cutting corners, track record of reliable
• Applied AI Fluency: actively use tools like Claude to design, build, review, and ship; can direct
• Proactive: see problems before assigned, partner with PMs to take projects from idea to delivery
• Adaptable: thrive in fast-paced environment where priorities, tools, and AI landscape change

🎁 Benefits

• Voice AI with very low latency - work on shaving milliseconds off every hop: speech recognition
• LLM architecture under real constraints - build safe, accurate, compliant, on-brand responses for
• Real impact at scale - handle real conversations for real people across hundreds of financial
• A global team - work across Europe and Vancouver, Canada, with experienced engineers who care about