Triage and resolve escalated billing tickets (invoicing, collections, taxes).
Automate billing and customer-management tasks to reduce resolution time.
Own core billing platform operations, including credits, discounts, and refunds.
Develop automation tooling to improve internal billing processes.
Collaborate with engineering, product, finance, and sales teams to align roadmaps.
Contribute to platform documentation and runbooks to improve ops.

🎯 Requirements

Go
Ruby
Docker
Kubernetes
gRPC
Kafka
MySQL
Redis

🎁 Benefits

Career development and training resources
Hybrid work setup and flexible schedule
Competitive compensation with equity and bonus potential
Collaborative, high-performance culture
Well-being programs and inclusive environment

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