Senior Software Engineer, Product

📋 Description

• Eliminate manual work by building self-serve functionality for agent configuration, training, and
• Design configuration abstractions that balance power and simplicity, handling diverse enterprise
• Build AI-powered tooling that lets CX and ops teams create and manage complex agent workflows
• Build monitoring, tracing, and analytics that surface actionable signal, so customers can see where
• Handle agentic systems at scale; your work will touch critical flows for Fortune 100 companies.
• Run evaluations on new text and voice models, then integrate the ones that win into production

🎯 Requirements

• 4+ years building software products, with strong product thinking
• Proficient in Python, comfortable working across the entire stack
• Experience translating complex technical capabilities into simple, usable interfaces
• Complex systems instincts, including asynchronous programming and the failure modes that only
• A high degree of comfort debugging system failures in deep technology stacks, using whatever tool
• A knack for turning customer asks into clear, well-scoped product and technical specs

🎁 Benefits

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance