Senior Software Engineer - Reliability

📋 Description

• Make investigation agents right, not just fast. Push root-cause accuracy toward the point where
• Grow auto-remediation coverage, safely. Take remediation from a handful of playbooks to dozens.
• Own the evals that decide when an agent can be trusted. Build and run fault-injection benchmarks
• Design the gates that let an agent write to production. Fail-closed checks, kill switches, approval
• Build new agents where the toil says they belong. Every agent maps to a category of toil it
• Build the platform for other teams. Clean interfaces, guardrails and safe defaults, so teams beyond

🎯 Requirements

• You've lived operational toil. You've carried a pager, owned incidents end to end, or worked a
• You remove classes, not tasks. You can point to a recurring operational problem you made disappear
• You start from the problem and measure by adoption. When you describe something you built, you
• AI has changed how you work, structurally. You've rebuilt a core part of your own work end to end
• You have failure-mode humility. You know what an agent being wrong on production costs, because
• You build for someone else's production. Clean interfaces, documented failure modes, safe defaults.

🎁 Benefits

• Competitive Compensation: Strong base salary, performance-based variable pay, and impact-driven
• AI Native Culture: AI is woven into how we build, think, and work every day, empowering every
• Health & Wellness: From Day-1 health, dental, vision, and mental health to flexible health
• Flexible Time Off & Leave Policies: Flexible time off and modern leave so you can unplug
• Accelerated Growth & Learning: Develop at an uncommon velocity through cutting-edge tech
• Global, Remote-First, High-Trust: Work from anywhere with a diverse team across 15+ countries, in a