Senior Software Operations Coordinator

Added
6 days ago
Type
Full time
Salary
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Related skills

slack github pagerduty saas jira

📋 Description

  • Run the software release process end to end across engineering.
  • Manage on-call rotations and recurring assignments.
  • Own SaaS tools access management (provisioning/deprovisioning).
  • Own vendor and third-party relationships, including renewals.
  • Triage support tickets and liaison between Support and Engineering.
  • Onboarding/offboarding logistics, license tracking, runbook upkeep.

🎯 Requirements

  • Five+ years in software operations or similar role.
  • Strong ownership; able to close loops and be the go-to person.
  • Clear written and verbal communication.
  • Experience with Jira, GitHub, Slack, SaaS admin consoles, cloud IAM, PagerDuty.
  • Good judgment on when to act vs escalate.
  • Bachelor's degree or equivalent practical experience.
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