Senior Solution Engineer (CX - NA)

📋 Description

• Align technical resources with revenue goals for mid-market and SMB.
• Evangelize a best-in-class user experience and translate pain into value.
• Leverage AI-driven workflows to streamline POC and RFP responses.
• Bridge Sales, Support, and Implementation for seamless handoffs.
• Stay ahead with AI and continuous pre-sales innovation.

🎯 Requirements

• Strong technical sales aptitude to articulate business and tech value.
• Wireframes, technical docs, and pre-sales compliance.
• Hands-on coding: JavaScript, Python, REST APIs, webhooks.
• AI/ML concepts and Generative AI for pre-sales.
• Excellent organizational, analytical, and problem-solving skills.
• Cross-functional collaboration across matrixed teams.
• Strong verbal and written communication.

🎁 Benefits

• Equal opportunity and diversity in the workplace.
• Global, collaborative team culture.
• Fresh vision. Real impact. Build it with us.
• Opportunities to work with AI-enabled CX solutions.