Senior Solutions Consultant

📋 Description

• Independently lead customer onboarding, platform implementation, solution optimization, and ongoing
• Assess customer environments and build Automox policies, device groups, and patching workflows
• Build customer trust through technical leadership, platform education, and clear guidance
• Partner with CSMs to address technical barriers, improve adoption, and maximize customer outcomes.
• Investigate patching and endpoint issues, document findings, and coordinate timely escalation to
• Maintain clear engagement documentation and create reusable knowledge base articles, scripts, and

🎯 Requirements

• 4+ years proven experience in a customer-facing technical role such as Systems Administration
• Expert proficiency in at least one core OS—Windows, macOS, or Linux—including administration
• Proven production patch management experience, including deployment planning, testing, maintenance
• Skilled at diagnosing and resolving advanced technical issues, performing custom solutioning, and
• Hands-on experience with endpoint or configuration management tools such as Automox, MECM/SCCM
• Clear communication with technical and business stakeholders, from SysAdmins to C-level executives.

🎁 Benefits

• Competitive Salary
• Equity for Full-Time Employees
• 401K Match
• Flexible PTO, generous sick time policy
• Comprehensive Health Plans with generous employer contributions
• 100% Company-paid Short Term/Long Term Disability and Life Insurance