Senior Specialist, Premium Support (Portuguese)

📋 Description

• Role remote; based in Canada, Portuguese support.
• Part of Airbnb Community Support team.
• Support Portuguese-speaking guests and hosts.
• Use automated tools to screen applicants.
• Promote inclusive hiring and accessibility.

🎯 Requirements

• Fluent in Portuguese (written and spoken).
• Based in Canada or eligible to work remotely.
• Experience in premium or customer support.
• Strong communication and collaboration skills.
• Comfortable using automated recruitment tools.

🎁 Benefits

• Bonus, equity, benefits, and Employee Travel Credits.
• Inclusive hiring process and accommodations.
• Remote work flexibility and supportive culture.