Senior Specialist, R&D Business Operations

📋 Description

• Initiate orders in SRM/WBS per customer requests.
• Partner with purchasing/CDO to resolve order issues (requisition/invoice/PO discrepancies).
• Set up new suppliers or update vendor data in vendor management systems.
• Liaise between business and suppliers to resolve order issues (damaged items, returns, freight).
• Update SRM/ECC upon receipt; close orders and initiate supplier payments.
• Track open orders and follow up to ensure proper closeout.

🎯 Requirements

• High School diploma or equivalent; 4+ yrs relevant exp (Assoc 3; Bachelor 2).
• Experience with AbbVie Procure-to-Pay systems and policies (preferred).
• Proficient in Excel; able to learn new software quickly.
• Exceptional customer service skills for problem solving.
• Excellent verbal and written communication skills.
• Demonstrates analytical and critical thinking with strong attention to detail.

🎁 Benefits

• Comprehensive benefits package: PTO, holidays, and health coverage.
• Paid time off and holidays included.
• Medical/dental/vision insurance and 401(k).
• Eligible for short-term incentive programs.
• AbbVie is an equal opportunity employer.