Senior Staff AI-Native Software Engineer – Agentic Systems

📋 Description

• Design and ship multi-agent systems — orchestration, tool use, planning loops, memory, and failure
• Build agents that leverage ServiceNow's data layer — CMDB, Workflow Data Fabric, and Knowledge
• Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that
• Work closely with our search team to ensure agents are grounded in accurate, low-latency retrieval
• Integrate frontier models (Anthropic, Google, OpenAI) into the Sense → Decide → Act → Govern
• Raise the technical bar through architecture decisions, code reviews, and coaching — particularly

🎯 Requirements

• 8+ years of software engineering with strong fundamentals in data structures, algorithms, and
• Hands-on depth designing, shipping, and operating agentic systems in production — multi-agent
• Production-grade Python.
• Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) — prompt engineering
• Familiarity with RAG and retrieval patterns in production — vector stores, hybrid search, and
• Track record of technical leadership: architecture ownership, code quality bar-raising, and

🎁 Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP (Employee Stock Purchase Plan)
• Matching donations
• Flexible time away plan
• Family leave programs