Senior Staff Software Engineer_Voice AI Agent Prompting

Added
11 days ago
Type
Full time
Salary
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Related skills

prompt engineering speech recognition ccaas cti voice ai

πŸ“‹ Description

  • Build voice AI agents: design and ship agentic voice applications (intent interpretation
  • Design AI-driven autonomous voice workflows: decompose call flows into steps/decision points
  • Engineer for voice demands: handle context across turns, barge-in, graceful recovery from
  • Author and maintain voice agent instructions: write/structure/version system instructions, role
  • Engineer prompts for reliability: iterate against measured call outcomes (task decomposition
  • Build automated evaluation for non-deterministic voice behavior: golden datasets, multi-turn

🎯 Requirements

  • 10+ years software engineering experience with at least 2 years deploying contemporary AI solutions
  • Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent
  • Proven track record building, shipping, and operating production voice applications with AI-native
  • Direct experience authoring agentic instructions/prompts for voice and designing AI-driven
  • Experience building evaluation/testing verifying voice behavior against live call traffic
  • Strong software engineering fundamentals: data structures, algorithms, system design, APIs, data

🎁 Benefits

  • Health plans including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP (Employee Stock Purchase Plan)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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