Senior Staff Technical Program Manager, Rider Loyalty

📋 Description

• Lead cross-functional product initiatives from ideation to launch and post-launch.
• Provide hands-on support across all phases of the software development lifecycle.
• Partner with engineering, product, data science, design, and ops to keep teams aligned.
• Drive loyalty programs and metrics to boost customer engagement and lifetime value.
• Lead regulatory and compliance-driven product initiatives with legal and policy teams.

🎯 Requirements

• 5-10+ years as a customer-facing product lead with cross-functional teams.
• Able to operate autonomously across multiple teams in ambiguity.
• Embedded TPM partnering within product-engineering teams.
• Experience building roadmaps, release plans, and program plans with dependency management.
• Communicate highly technical problems to all levels, from ICs to C-level.
• Present options backed by data and experimentation.

🎁 Benefits

• Extended health and dental coverage with life insurance and disability benefits.
• Mental health benefits.
• Family building benefits.
• Child care and pet benefits.
• Lyft Health Care Savings Account access.
• RRSP plan with company match.